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PostPosted: Wed Sep 04, 2002 2:26 pm 
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Joined: Wed Sep 04, 2002 2:02 pm
Posts: 1

My E-mail communnication with them, waste of time and money. Think twice before you buy. Non stocked items are on sale on the website. Poor customer service, worst online shopping experience.

----- Original Message -----
From: "IndianBlockbuster.com" <info@indianblockbuster.com>
Sent: Monday, August 12, 2002 10:54 AM


> Dear Customer,
>
> Please send us the credit card info or you if can authorise us to charge
> your card which was used earlier to purchase the DVDs or Cds. Or you give
us
> the Credit card ino with the number, expiration date, Name on the card,
and
> the billing address.
>
> Thank you for shopping at IBB.com
>
>
> Thank You,
> Customer Service,
> Indianblockbuster.com
>
> ==============================
>
>
>
>
> ----- Original Message -----
> To: "IndianBlockbuster.com" <info@indianblockbuster.com>
>
>
> > How should I pay difference in the amount and let me know what is the
> amount
> > ?
> >
> > Where I need to enter my order ?
> >
> > ----- Original Message -----
> > From: "IndianBlockbuster.com" <info@indianblockbuster.com>

> > Sent: Friday, August 09, 2002 2:54 PM
> > Subject: Re: I wondering
> >
> >
> > > Dear Customer,
> > >
> > > Please give us the order, as it would be easy to track the info and
also
> > > update the status on your order. We shall sens Bollywood Hanagam 16
> soon.
> > >
> > > Thank you for shopping at Indianblockbuster.com
> > >
> > >
> > > Thank You,
> > > Customer Service,
> > > Indianblockbuster.com
> > >
> > > ==============================
> > >
> > >
> > >
> > >
> > > ----- Original Message -----
> > > To: "IndianBlockbuster.com" <info@indianblockbuster.com>
> > >
> > >
> > > > I am ready to buy Bollywood Hangama Vol 16 .
> > > >
> > > > I will not pay for shipping as I paid once.
> > > >
> > > > Please confirm.
> > > >
> > > >
> > > >
> > > > ----- Original Message -----
> > > > From: "IndianBlockbuster.com" <info@indianblockbuster.com>
> > > >
> > > > Sent: Thursday, August 08, 2002 10:21 AM
> > > > Subject: Re: I wondering
> > > >
> > > >
> > > > > Dear Customer,
> > > > >
> > > > > Please give us time until today, if we are unable to get the DVD,
> > please
> > > > > suggest which DVD would like us to replace it with or if you need
> the
> > > > > refund.
> > > > >
> > > > > Thanks for shopping at Indianblockbuster.com
> > > > >
> > > > >
> > > > > Thank You,
> > > > > Customer Service,
> > > > > Indianblockbuster.com
> > > > >
> > > > > ==============================
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > To: <info@indianblockbuster.com>
> > > > > Sent: Thursday, August 08, 2002 10:50 AM
> > > > >
> > > > >
> > > > > > Please let me know the final word on this incomplete order it is
> > more
> > > > than
> > > > > a
> > > > > > week now. I do see this item is available in local market in
> Chicago
> >
> > > > area.
> > > > > >
> > > > > >
> > > > > > >Subject: Re: I wondering
> > > > > > >Date: Thu, 25 Jul 2002 17:03:30 -0400
> > > > > > >
> > > > > > >Dear Customer,
> > > > > > >
> > > > > > >Please give us a weeks time, as we have run out of stock. We
> > > apologies
> > > > > for
> > > > > > >the inconvenice caused.
> > > > > > >
> > > > > > >
> > > > > > >Thank You,
> > > > > > >Customer Service,
> > > > > > >Indianblockbuster.com
> > > > > > >
> > > > > > >==============================
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > To: IndianBlockbuster.com
> > > > > > >
> > > > > > >
> > > > > > > I received partial order today. It says pending against
> > Bollywood
> > > > > > >Hangama Vol 11. When do you think you will deliver this item ?
> > > > > > >
> > > > > > > Please let me know.
> > > > > > >
> > > > > > >
> > > > > > > Customer Service,
> > > > > > > Indianblockbuster.com
> > > > > > >
> > > > > > > What is your average order processing time ?
> > > > > > >
> > > > > > > It is taking too long to process the order. You charged my
> > > account
> > > > > on
> > > > > > >15th and still not dispatch the goods.
> > > > > > >
> > > > > > > Please let me know.
> > > > > > >
> > > > > > > Thanks
> > > > > > >
> > > > > > > Sent: Friday, July 19, 2002 9:18 AM
> > > > > > >
> > > > > > >
> > > > > > > Dear Customer,
> > > > > > >
> > > > > > > We are sorry for the delay. We are working on the order
as
> > > they
> > > > > are
> > > > > > >in the back order file. We shall dispatch your order ASAP. We
are
> > > sorry
> > > > > for
> > > > > > >the inconveniece caused.
> > > > > > >
> > > > > > > Thank you for your valuable time, input and shopping at
> > > > > > >Indianblockbuster.com.
> > > > > > >
> > > > > > >
> > > > > > > Thank You,
> > > > > > > Customer Service,
> > > > > > > Indianblockbuster.com
> > > > > > >
> > > > > > > ==============================
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > ----- Original Message -----
> > > > > > >
> > > > > > >
> > > > > > > Dear Sir,
> > > > > > >
> > > > > > > I am wondering why my order is taking so long.
> > > > > > >
> > > > > > > Please process ASAp
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Thanks
>
:)[B] :baaa: :ffs:[quote][I][U]




Edited By hindisongs on 1032594961


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 Post subject:
PostPosted: Fri Sep 06, 2002 10:44 pm 
Offline

Joined: Tue Dec 04, 2001 12:35 am
Posts: 46
You should have read my posts a few months back about INDIANBLOCKBUSTER. I had to go through HELL for them to refund money for 2 DVDs they did not have and they were old B-grade films which just got released on DVD so basically they never had them I bet and put them on the website. There is a certain person on this forum who works for INDIANBLOCKBUSTER(he knows who he is). I've had better service from whorehouses than most desi music/dvd shops, sometimes I wish there was a way to teach these people but the problem is desis always settle for second-rate service to save costs or just because the shop-owner has a monopoly on something and knows it.


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 Post subject:
PostPosted: Thu Sep 26, 2002 7:46 pm 
Offline

Joined: Thu Sep 26, 2002 5:58 pm
Posts: 94
Hero76 wrote:
You should have read my posts a few months back about INDIANBLOCKBUSTER. I had to go through HELL for them to refund money for 2 DVDs they did not have and they were old B-grade films which just got released on DVD so basically they never had them I bet and put them on the website......

IBB's also on BBB's black list (Better Bussiness Bureau) and should be avoided.


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