Dear Webhostingpad.com customer,

Over the course of the next two weeks we will be switching the configuration of our servers to require TLS when connecting to the FTP server to increase the security of our servers. This will require a few small configuration changes on your ftp client. Please see our knowledge base article linked below for instructions on how to set this up with the Filezilla FTP client. The configuration should be similar for other clients. The only thing you should have to change is setting the servertype to "FTPeS/FTPS explicit" instead of FTP. This also means that the Java based FTP client in your account dashboard will be disabled as this does not support FTPeS.

FTPeS instructions:
http://support.webhostingpad.com/index. ... icleid=226

Other security notes:
For cpanel access you should be using either http://yourdomain.com/cpanel or https://yourdomain.com:2083 or http://serverXXX.webhostingpad.com/cpanel
to ensure that you are using a secured connections port 2082 is an insecure connection

For webmail access you should be using
http://yourdomain.com/webmail or https://yourdomain.com:2096 or http://serverXXX.webhostingpad.com/webmail
port 2095 is an insecure connection

Sincerely,

Webhostingpad.com Admin