Kabir wrote:
Unfortunately, the last order I made (one tamil dvd and one hindi dvd) has not yet reached me - almost 2 months since I placed the order!!!! And the tamil dvd cost me $17 as well! When I repeatedly asked them about it, they told me that the Jacksonville center took a long time to process packages (I live in another part of florida)........ and then after a while when it became clear that my package was lost, they stopped answering my emails!!! This is unpardonable to say the least, especially since they have been so great in the past.
Hey Kabir,
Have you contacted your credit card company to see if they can help you atleast get the money back. I mean you can dispute the charge on you cc bill, if that is the method you used to pay for the dvds.
It's definitely not excusable for them to not settle this, on top stop responding to your emails.