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Chebji
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PostPosted: Tue Nov 05, 2002 2:18 am 
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A customer should not have to email a store to complain about their service just to get decent service in return, the service should be good from the getgo. Why should people have to wait weeks to get their order only to have to call back and send back their product for replacement? Also, one should not have to rely on someone who knows the owner or any employee at a store just to get decent service. Everybody should have the best service possible, and that's the least one should expect from a company.
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AAA
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PostPosted: Tue Nov 05, 2002 3:50 am 
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HAHK - It is a good idea to be called ! Welcome to ZULM.
You have tossed a point in this forum and all Zulm Gurus are interested to fire from your shoulder. Lots of fires >>->>>>> >>>>>>>>>>>>>>>>>>>>>>. oh no ! still coming in =====> =====>>>boommmmmmmm.

I do agree packaging is an important part and we should focus on the manufacturers also. Actually they are originally blamed for.

I got DVDs from NX - package in loose condition and most probably in transit but fortunately no damage to DVDs.

IW - I ordered as priority and got solid hard box and no damage but I had to pay extra $2.00 for handling charge.
Discount is the part that I enjoy - Sometime 6% and sometime 8% but later I figured it out that is because volume.

Amazon - They are awesome, but charge lot of money.
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Master_J
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PostPosted: Tue Nov 05, 2002 5:35 am 
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very well said Chebji.....tumhare muh mein ghee shakar :) ....i was gonna say the same thing.....they shouldnt rely on CHAMCHAS :) ....hehehehe.....i think IW needs to act up and start behaving like professionals.....lol....hey i got a question for these IW chamchas.....HOW MANY LOLLY POPS DO U GET WHEN U DO THESE CHAMCHAGIRIS??? :)



Edited By Master_J on 1036474580
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sknath
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PostPosted: Tue Nov 05, 2002 6:37 am 
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AAA wrote:
IW - I ordered as priority and got solid hard box and no damage but I had to pay extra $2.00 for handling charge.
Discount is the part that I enjoy - Sometime 6% and sometime 8% but later I figured it out that is because volume.

Like I had stated before :) Ppl who dont know how to use their brains..should start using them when ordering DVDs... Maybe they should refer to The real GURUS of ordering like AAA for advice and stop behaving like pipsqueaks.. here....

Maybe some ppl here who have ACTUALLY benefitted from IW's service should show up.. I can recollect 2 names..( and Ali these are not for my defense... :D) Jeff Adkins and Bigman... would you be kind enuff to share ur experience and also how posting ur problems in Zulm...ACTUALLY helped you get SPECIAL treatment from IW ...(notwithstanding the presence of a few whiners here who like to crib all the way :D )
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ali
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PostPosted: Tue Nov 05, 2002 10:44 am 
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sknath wrote:
Like I had stated before :) Ppl who dont know how to use their brains..should start using them when ordering DVDs...


There goes Mr Illogical again making the most helpful statements again - 'people who don't know how to use their brains should start using them' but only when ordering DVDs :keh: - just remember to switch it off when your driving or making posts here :rolleyes: :sus: :O

sknath wrote:
Maybe some ppl here who have ACTUALLY benefitted from IW's service should show up..


I've definitely benefited from IW prices and service - I only occasionally buy Indian DVDs from other places now - all the rest come from IW and they come very promptly within 4-5 days off placing the order - and that's to the UK. Agree with what Hasan said though!

Ali



Edited By ali on 1036493274
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Master_J
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PostPosted: Tue Nov 05, 2002 1:42 pm 
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the real gurus??? please dont make me open my mouth....i been shoppin in the internet since 95' buddy...thats when the internet first hit the business & schools especially in USA.....u going to tell me how to shop??? please....who the hell believes you anyways...everyone knows here, you are like the biggest CHAMCHA of IW who cant take a NO for an answer nomatter how many examples you give......its useless arguing with you....btw u never told me how many lolly pops in another words DVDs u get, when u do this CHAMCHAGIRI???? :)

I am sure lot of you have benifited from IW....there are many reasons for that also....you might not have a indian store next to you, you might not get the dvd that you want in other site, but like i said in other posts, if it comes cheaper for you, dont say it is cheaper for EVERYONE cause its not...just dont PRAISE something that hard when there is other sites also where u can get cheap aswell....the people who are saying they have benifited from that site, could be possible they are RICH....they have the money to spend atleast $18 on a dvd and $18 probabaly dont seem that expensive to them.....if they get that dvd for $14 they are happy and they will consider it very cheap.....and buyers like me, who look for dvds when they are like $10 or even less, thats cheap for me.....and buyers like me, look for a place where they do S & H FREE so i can get that dvd cheap or else they are charing you what other sites are charging for just the dvd....well i went over this shit so many times in the post, i dont think i am gonna waste my time here arguing....the person who is talking here, did not respond very well in the post i put up....i think i shut his ass up there...he only looks for his friends to come online so that they can go at me, even after they know its true....there is no point of arguing with these fools cause they will never change their way of thinking since IW has got goodies for them everytime they post a topic here :)

Is this your begging style yo???

Allah ke naam pe ek DVD de de Afzal.....
Maula ke naam pe ek DVD de de Afzal....
Lay off ho gaya huh Afzal, please ek dvd de de... :)
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rana
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PostPosted: Tue Nov 05, 2002 2:47 pm 
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Out of 10-15 parcels (4 DVDs each) that I have received from IW, the only one that came loose (out of its spindle) was the one that I bought in that state even though IW had warned me about it (that was one of the rare DVDs that I wanted anyway). DVDs can get out of spindle in transit, specially, when Customs/ Postal workers want to guess the contents without opening the package. A hard box, open-able for inspection, parcel should fix this problem for those who encounter this problem repeatedly. But one should ask for it and should be willing to pay for the extra cost.

Anyways, doesn’t IW have a policy of full refund as well as shipping cost of your return for the un-opened DVDs. If you find the DVD rattling in its case, it sure will have scratches and we/ you should promptly return it un-opened.

Rana



Edited By rana on 1036507730
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Zoran009
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PostPosted: Tue Nov 05, 2002 4:35 pm 
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[Is this your begging style yo???

Allah ke naam pe ek DVD de de Afzal.....
Maula ke naam pe ek DVD de de Afzal....
Lay off ho gaya huh Afzal, please ek dvd de de... ]

Yaar master..I thought you r a DECENT guy!! But this is PATHETIC!!

Come on!! EVERY BODY knows...SHIPPING PROBLEMS are there and are kinda UNIVERSAL..IW are not EXEMPT of that either....

I think most impt thing in any bUISNESS is CUSTOMER SATISGACTION, that IW had been able to achieve that over the period!!


BUT now they have COMPETETORS..so they have to GO BEYOND to keep their LOYAL CUSTOMERS SATISFIED and with their AAA service, get more HAPPY CUSTOMERS in!!

HASSLE, BAD/HASSLED RETURN/REFUND POLICY and TREATMENT, OUT RAGEOUS PRICES, DELAYED RESPONCES and RESOLUTIONS, UNPROFESSIONAL ATTITUDE, BACK PACKAGING, BOOTLEG(SUB STANDARD) PRODUCTS!!
DELAYED SHIPPING!(did I miss any thing?)
are not ACCEPTABLE!! :baaa: whether it is AFZAL from IW or SATISH from indiancd store, or any one else!!
and I am SERIOUS about it!! :baaa:
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sknath
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PostPosted: Tue Nov 05, 2002 4:37 pm 
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Master_J wrote:

Master J ... I am quite amazed that you have no clue as to what I am talking abt. Maybe Ali too is following suit ( well I can understand his feelings... afterall he didnt like some of my posts abt his....(oh very well we know the story abt that)..) Lets argue abt it....

I wonder if you can define what you mean by CHAMCHA ? vis-a-vis IW.. Is it something to do with DVD Begging ? :D Did you have some bad experiences with IW dude ?.. Or is it cos of something else ?... I am not interested in your Internet shopping history as I sure u have a good enuff History as well :)
I do know you like CHEAP stuff... cos afterall like i said somewhere else in one of my posts.... (You deserve what you get...) At least I am spared the ignomy of having to defend SITES/STORES that are 100% pirate :) Maybe you wanna do that ?..... If yeah then pls be my guest.. which begs the question.... I wonder how many LOLLY-POPS you expecting here :D (Just for your curiosity... I havent received any lollypops from IW.. as yet but I guess its high time Afzal sent me something soon :O )
Quote:
just dont PRAISE something that hard when there is other sites also where u can get cheap aswell....


For once you are right here... I will concur with you ... but you forgot to add something here... shouldnt it be...

"Just dont praise something that hard when there are other sites also where you can get the same stuff, ORIGINAL and not REPLICATED/PIRATED, cheap".,.... Trust me dude..if there are other sites.. (NX for example) they should be encouraged... But I am quite surprised that how come you didnt get that point all along ?

Or are you satisfied with sacrificing quality over quantity ? .. pls do advise me over here...


Ali :- Nothing personal here but make it a point to address the issues that I have stated here :) I would also like to get personal with you ( I very well can)..BUt I would rather make my arguements case specific (which in this case would be identifying stores that sell Pirated or replicated goods...).. I Cant help it if it happens to be from Pakistan ... You and many others may find my posts Offensive (some nationalistic sentiments etc. ? ) (Alebit if ppl only knew that my "GURU" for whom I am a supposedly a "CHAMCHA"..is also a Pakistani and Must say and most ppl will agree here...quite a neat person in fact ) .. Well then its time you learnt to digest some hard facts and if you would like to argue stuff then please do that OBJECTIVELY rather than involving in some kinda character analysis. ... Reading your posts here makes me wonder should I also get into a slugging match with you abt Personalities..as my instincts tell me, or should I just shrug it off as others tell me to do :)
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shuman
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PostPosted: Tue Nov 05, 2002 4:55 pm 
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LOL...
You guys are hillarious!!! IW sure is something, reminds me of the grocers back home, where you would negotiate prices. Some grocers would have the sign up "ONE PRICE", just to alarm customers not to negotiate. :D As far as living in North-America goes, I haven't seen such organization where you would negotiate prices. But if there would to be a competetion IW definitely win.

Yaar... Kuch aisey bhi din they, jab iw ke tarif mein bolta tha, us waqt bahut papad belta tha... j*vi, tere jabaan mein chamchagiri :D ab papad hazam nahin hota, is liye papad chod dee, na rahega gaa baas, tto kaise bajega basuri - master_j pls advise. :D

i placed atleast 15 orders with iw in the past, and it's unlikely that i got a single order came to me where i didn't have a dvd loose, or somesort of problem with the dvd or the order as a whole. Since I can't GET GIVE THE F**IN number of the Orders, There is no F**IN way i could say exact number of order/dvds that i had problem with. But someone can manage,, somehow (these folks known as logical to their world)!

folks @ iw always so busy, sometimes they respond emails late, sometimes they dont at all, they gave me phone number, where they would not be available. They would say they would return a call, they would not. In conclusion, they dont seem to use the same hole to give words as what others does. :) Sometime they would use the word 'policy' / someone' word Chamchas use the word policy, but neither of them knows what that word actually means. Policy isn't something you create whenever you feel like to your advantage. If i am not mistaken, the F**In Policy something is usualy posted clearly to EVERYONE. If one person knows it and other doesn't that isn't called policy. Their ghost policy should be posted on their site, how much do you have to buy for 1% off, and how much for 2%.... doesn't matter to me, saying for all the non-gurus.

Yaar.. arsh.. Tuney bhi kya post kiya, izzat bhi nahin choda, aur adalat se ba-izzat bari bhi ho gaya :D

IW will not have problem with any grocers, cause they will be loyal to them, desi grocers would always call to negotiate for better price, and IT IS depending on volume and how much wholesalers are making. This issue cannot be posted clearly, and therefore you would NEVER see the daylight of it being posted as a detailed discount info on site.

too bad... soooo sad... :D ignorance is a differently a bliss for many of us. iw is all good. bas mujhe raas nahin aaya. :)
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Zoran009
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PostPosted: Tue Nov 05, 2002 5:19 pm 
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Hey!! Shuman, I thought you and master ji were on their special lists(IW)..just kidding!!

I understand!! GADHA CHARRE SE YAARI KAREGA tou KAHEGA KIYA!??holds true for IW too!!

BUT!! I totally agree!! POLICIES should be UNIVERSAL for EVERY BODY! and SHOULD be FOLLOWED HONESTLY for EVERY ONE!!

NOT just for POSTING on the site only!!!

I hope IW would TRY TO GET BENEFITTED from this CONSTRUCTIVE CRITICISM!! :baaa: ???
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ali
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PostPosted: Tue Nov 05, 2002 6:52 pm 
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sknath wrote:
Ali :- Nothing personal here but make it a point to address the issues that I have stated here :) I would also like to get personal with you ( I very well can)..BUt I would rather make my arguements case specific (which in this case would be identifying stores that sell Pirated or replicated goods...).. I Cant help it if it happens to be from Pakistan ... You and many others may find my posts Offensive (some nationalistic sentiments etc. ? ) (Alebit if ppl only knew that my "GURU" for whom I am a supposedly a "CHAMCHA"..is also a Pakistani and Must say and most ppl will agree here...quite a neat person in fact ) .. Well then its time you learnt to digest some hard facts and if you would like to argue stuff then please do that OBJECTIVELY rather than involving in some kinda character analysis. ... Reading your posts here makes me wonder should I also get into a slugging match with you abt Personalities..as my instincts tell me, or should I just shrug it off as others tell me to do :)

Please don't hold back on my account - just say what you have to say cos I know anything you do say will be based on assumptions and false 'hard facts' of yours and anything I say I'll back up with stuff you've written yourself on these very forums.

You seem to think you can have cheap unjustified pops at people while when the tables are turned it's all getting too personal. Only advice I can give is stop assuming you know what other people 'know' or what they 'prefer' and stop making ignorant blanket statements - for your own good and others on the forums here.

Ali



Edited By ali on 1036522502
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sknath
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PostPosted: Tue Nov 05, 2002 9:04 pm 
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ali wrote:
You seem to think you can have cheap unjustified pops at people while when the tables are turned it's all getting too personal. Only advice I can give is stop assuming you know what other people 'know' or what they 'prefer' and stop making ignorant blanket statements - for your own good and others on the forums here.

Ali

Ahem Ali...now that I have the green signal here ... lets begin here

I am in no way apologetic for what I said and I stand by it ... for every single word I said.. However I had *NEVER* directed my comments against others using names... (Though sometimes it becomes too obvious)... As for pointing out the fallacies in the products which we all buy here ( and which ppl on the forum here also would wish to be informed of)
Isnt it what the forum is all about ?...
Come on I can very well say that Shuman is a chamcha of NX or Chebji is a chamcha of Pakwebstore... but I desist from such statements... Prolly the only place where i have been explicit abt my statements is criticizing stores which hawk these PIRATED stuffs (and for that I think somewhere on the forum I had also stated that ppl who get too greedy abt these things should deserve what they get)... and surprisingly a site like zulm.net which has taken a stance against PIRACY actually encourages it..

I dont remember having stooped to such levels as you had sunk to (along with Master J..who has obvious grudges against me... remember the old stuff of MP3s :O) make your point.. As for accusing ppl here ..you should back your claim with proof as to where I made potshots at ppl and accused them ?
Is informing ppl that the owners of Pakwebstore,com who Hawk these so called 2-in-1 dvds , are pirates, making a baseless accusation ? If that is so then I must say you have serious problems abt quality of DVDs....
You keep telling me abt what I say here is Gibberish and you are turning the tables on me.. I wonder turning the tables on what ?... have you been able to objectively repudiate my statements, rather than the usual (*YAWN*) statement that some DEI dvds you purchased from Pakistan were all "GENUINE"... makes me wonder how come an Indian film, with the DVD authored in the USA, landed up in Pakistan and became a Genuine DVD...

Lastly ur words abt Blanket statements... I am sure thats where you were heading to.. Its your BACKGROUND that is speaking here and not your OBJECTIVITY.... I can understand that and I would not like to be politically correct here.. Considering that when Other members in the forum here make such comments you hardly show any interest here... Am I the lucky one who is blessed with ur comments ? :)

If you want to feel elated by taking these cheap potshots (not like me... ) then please be my guest.. You may be the sys admin here .. But what I have stated abt the STORES here are my own views and i dont impose my views on others..
I think I have made my point here.... Ppl who have been following this thread here have got enuff information abt which stores to buy from and which stores to avoid :)
-----------
This is the last post from me on this topic... So please feel free to abuse/berate me to your hearts content :) TRust me it seriously wont make any difference to me or to the thousands of visitors on this site , about their shopping preferences !

Cheerz
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Master_J
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PostPosted: Tue Nov 05, 2002 10:20 pm 
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sknath....no one is motivating ppl to purchase pirated dvds...i certainly not....neither i made any comments on any site where i havent made a purchase yet....all i am arguing here is, you seem to always back IW even if lot of ppl here proove that they have bad customer service or if someone gives another cheap site....you are making them look like they are PERFECT in everything.....thats wrong....its cheap for you, but its not cheap for others, especially me....thats why i call you a CHAMCHA meaning "ppl who do stuff for ppl to get something.....in return if they did a good job on promoting their site, they get some discounts or some special treatments from them".....thats just a way of making you look bad since you get in my nerves all the time :) ....you act like you are the only smartest guy in here who knows everything about dvds, where to purchase them, whats good for ppl and so on.....you act like, ppl should shop where i shop...thats best for them.....thats what i dont like about you....i have made so many purchases from IW, but i never told ppl "hey guys, forget other stores, screw all the sites that are out there, IW is the best one for you"...NOOO.....but you only stick with IW....its like nothing other site exist there....NEHA is certainly is one of the cheap place....EROS is another site....when i give my opinion, i only tell my shopping experience, but i do not motivate ppl saying "IW GUYS....I AM THERE, U SHOULD BE THERE ALSO".....no one is perfect...there is atleast one bad part in stores....IW does stands one of the best place to shop, i admit....certainly there are other stores aswell....and i have stated some in other posts aswell this one.....btw sknath, i did made a comparison between IW & Eros....that is not good enough??? about that part, all i wanted ppl to see that, there are other sites where u can get cheap dvds if you purchasing a movie that is in EROS brand.....also i wanted ppl to see that IW prices comes close to other sites when u add their S &H.....but u still backin em up even after i gave a proof....what did i go wrong there????? the part where u said "its not going to make any differences about ppls shopping preferences", well it certainly changed my mind when i did some comparisons with other sites....and i am sure others are buying dvds from other places aswell.....new sites will come and they will go where its cheap for them....but just because its cheap for them, doesnt mean its cheap for everyone....i have given factors why it can be cheap for someone and not for me.....anyways thats my opinion & my views....
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Chebji
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PostPosted: Wed Nov 06, 2002 3:32 am 
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sknath
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Come on I can very well say that Shuman is a chamcha of NX or Chebji is a chamcha of Pakwebstore... but I desist from such statements


I only call it as I see it. I will always be honest about my experiences with various shopping outlets. It just so happens that for the total amount of money I spent on dvds, pakwebstore, for me, came out to be the cheapest, working out to about 8 bucks per dvd, shipped. Not to mention my order came in 2.5 weeks after ordering, which is the best experience I have had yet when shipping here to the caribbean. If indiaweekly had gotten my stuff in less time, i would say so. I talked about my experiences with a few places. It happened to be that my one experience with IW that I did not get my order for 5 weeks since ordering. And as others have said, they do take several days to reply, and a couple times i got contradictory information as to whether my order had been shipped or not. They told me once my order was shipped, and then after emailing them again,they told me my order was NOT shipped, and that they were still moving to their new warehouse (back in April). So for me, IW took too long to get my order, were inconsistent in their replies not to mention the time it took just to get replies. So that is why I didn't want to order from them agan, it wasn't worth it. Maybe in the states it is a different experience, who knows. I can only speak of what I have experienced. I also ordered from Benson's World, and after a week of emailing (I got a reply usually within two days), they confirmed my credit card (for security purposes, which I understand), and sent my order. I got it 2 weeks after it was shipped, making a total of two weeks. Not to mention their shipping was FREE. So I would also rate Benson's World as worth a look. My most recent experience has been pakwebstore, which so far has been my best experience for shipping to the carib. Shipping was FREE, I got email replies within 24 hours. Plus I got my order within two weeks of shipping, and it took a few days from my order date for it to be shipped, making a total of 2.5 weeks. So that is why I stand by pakwebstore, only based on MY experience. I didn't say they were better or worse, because these are subjective, and vary from person to person. I would only say that for MY experience, they have been the best overall value. As for whether they sell pirates, I know they sell pirated stuff. However, one of your comments interested me. You have consistently denied that Pakistan could offer legitimate Indian dvds. As one other person has pointed out, they could have the dvds imported from other countries other than India. Even more, I keep seeing on these dvds that they can't even be sold in India. Imagine that, Indian dvds can't be sold in India!! So I guess that India perhaps is patron to pirate stuff as well? Which kind of dilutes your argument (biased perhaps) against anything coming from Pakistan. Just some of my thoughts about all this. I also agree with Master_J that your posts make you seem rather arrogant, especially with regards to dvd sellers, and fellow zulmis and their shopping preferences. You should, as everyone else, post your experiences and opinions on stores and dvds, but not with your nose in the air, as then your opinions get lost in your arrogance, and that just hurts the whole forum. You gotta be respectful, sknath. It's better for you, and it's better for everyone else. Otherwise, no one will be willing to listen to what you have to say.
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