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Tee
PostPosted: Tue Nov 12, 2002 10:21 am 
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Joined: Tue Oct 29, 2002 9:39 pm
Posts: 91
I am trying to e-mail Afzal, but the e-mail address mailto:'service@indiaweekly.com doesn't seem to be working.

Does anyone know an alternative e-mail address to contact?
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shuman
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PostPosted: Tue Nov 12, 2002 1:14 pm 
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Joined: Wed Dec 05, 2001 9:07 pm
Posts: 1114
Tee wrote:
I am trying to e-mail Afzal, but the e-mail address mailto:'service@indiaweekly.com doesn't seem to be working.

Does anyone know an alternative e-mail address to contact?

what do you mean? Your email returns back to you? if so, then definitely the email address is no longer be valid :oops:

If you haven't received a reply for some time, then it assures you it has been received by IW. Now, you will just have to wait until the almighty wants to respond to you. Give them a break, they got tons of email everyday and are short stuffed. :oh:
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Chebji
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PostPosted: Tue Nov 12, 2002 3:12 pm 
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Joined: Mon Dec 03, 2001 4:10 pm
Posts: 135
Quote:
Now, you will just have to wait until the almighty wants to respond to you. Give them a break, they got tons of email everyday and are short stuffed.


Hahaha... i like the sarcasm! :laugh:
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Zoran009
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PostPosted: Wed Nov 13, 2002 6:43 pm 
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Joined: Mon Dec 03, 2001 5:53 pm
Posts: 14989
Afzal ji!no where to be found! and ANGOOR not released!? :baaa: Yeh KIYA HO RAHA HAI!! mere allah!!
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Ronnie
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PostPosted: Wed Nov 13, 2002 9:17 pm 
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Joined: Wed Aug 07, 2002 10:49 pm
Posts: 14
They don't respond to most emails. I placed an order with them over a month ago and the card is charged with no response from them where the shipment is. I guess I will just have to dispute the charges. It's a waste of time for a few bucks to have to go through dispute process when a retailer is supposed to have some level of customer service where they answer order related inquiries. But, at IW... the motto - Who cares about customer ! And the Silence is golden :-).

Ronnie.

:ffs: :bangbang: :doze: :sus: :love: :angry: :p
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shuman
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PostPosted: Wed Nov 13, 2002 9:26 pm 
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Posts: 1114
Ronnie wrote:
They don't respond to most emails. I placed an order with them over a month ago and the card is charged with no response from them where the shipment is. I guess I will just have to dispute the charges. It's a waste of time for a few bucks to have to go through dispute process when a retailer is supposed to have some level of customer service where they answer order related inquiries. But, at IW... the motto - Who cares about customer ! And the Silence is golden :-).

Ronnie.

:ffs: :bangbang: :doze: :sus: :love: :angry: :p

.. kya baat hai...

dont worry.. you may get some response now.. i mean after you have complained here.. :rolleyes:
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Kabir
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PostPosted: Mon Dec 16, 2002 6:49 pm 
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Joined: Wed Sep 04, 2002 1:01 am
Posts: 234
I have had this problem as well in the past. However, the email address service@indiaweekly.com is still valid. I am guessing that sometimes their mailbox is full which is why the mail bounces back to us? These days it seems to go smoothly. On the other hand, what can one say about themahal.com - many people have not yet received orders that they placed over a month ago, which is why they have to resort to the CCCC solution (Call the Credit Card Company) and at least get their money back. Has anyone had any experience with themahal.com?
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shuman
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PostPosted: Mon Dec 16, 2002 6:59 pm 
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Joined: Wed Dec 05, 2001 9:07 pm
Posts: 1114
Thanks for clearing that up Kabir about IW.

about the themahal.com, i wrote to them once or twice and never got response from them. my email didn't bounce back to me either.
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